THE 10 COMPONENTS
OF THE METRO 360° PROGRAM

It's not just one thing that Metro do that instils our clients with confidence and makes them feel special, it's everything. Metro are there for you through the full 360 degrees of the buying process, from initial contract right through to settlement, rental projections, valuations, and much more. Metro’s exclusive "Metro 360° Program" ensures you are our total focus from start to finish.

The strategy behind the Metro 360° Program is simple: if Metro makes purchasing an easy process, you will be predisposed to make a repeat purchase. It is therefore Metro’s goal to make the buying process as easy as possible for you.

1

“Metro Milestones” Monthly Construction Updates

Metro sends out comprehensive updates to all buyers, to keep you up to date with the construction progress. Everyone looks forward to receiving these important emails.

2

Comprehensive Quarterly Newsletters

Each quarter Metro professionally prepares a highly engaging newsletter which covers a range of relevant topics like construction updates, sales status, updated market research – as well as other significant events happening in the area.

3

Metro Online

You can view daily progress through Metro's live construction web cameras which are linked through the project websites. Images are updated regularly throughout the day. These web cams help to give you ‘ownership’ of the project. (B)

4

Project Update Road Shows

12 months prior to settlement, the Metro 360° Team tour domestically and internationally to educate buyers on the steps involved with settlement. What will happen, what to expect, when to get valuations, help with sourcing finance and so on. These informative road shows provide you with all the necessary information required for settlement. (C)

5

Valuation Report & Valuer Education

These components help to educate buyers and reinforce the quality and unbeatable value for money inherent in every Metro project.

6

Monthly Market Research

Metro commissions specialist research companies to produce relevant market research on the Brisbane Market every month approximately six (6) months before settlement. All buyers are given a copy of this document which helps to reinforce the fact that they have made an astute investment. (D)

7

Depreciation Schedules

Post settlement, Metro provides each and every buyer with a depreciation schedule for tax purposes. This service is complimentary and is supplied to you as a reward for being part of the Metro 360° Program. (E)

8

Handover 3rd Party Quality Inspections

Metro have instigated a robust quality assurance and rectification process for all developments, incorporating both the project team and independent inspections.

There are 7 separate quality inspections carried out by 5 separate groups.

The process for each apartment is as follows:

Inspection 1: The Principal Contractor’s Finishes Foreman inspects each completed apartment prior to locking it off for a final clean.

Inspection 2: A separate Quality Assurance Foremanthen inspects the completed and cleaned unit. He provides a defect list for each apartment which itemises the defects to be rectified, together with the contractor responsible for each task.

Inspection 3: The Project Architect also inspects the completed unit to approve the quality of the completed construction. Defects identified by the Quality Assurance Foreman and the Project Architect are then rectified by the respective contractors.

Inspection 4: The Principal Contractor’s Finishes Foreman re-inspects each completed apartment.

Inspection 5: Metro Property Development staff inspect each completed apartment.

Inspection 6: Metro engage an independent third-party defects inspection company to then conduct an inspection of the apartments. Any defects are rectifiedby the respective contractors.

Inspection 7: The independent inspector then conducts a second inspection of the apartment to ensure any identified defects have been rectified. A copy of the independent inspector’s second report is provided to the purchaser.

9

Rental Advertising Campaign

Metro will instigate a $200,000 Rental Marketing Campaign, with advertising directly targeted at tenants, to ensure each apartment is rented promptly.

10

After-Settlement Service

Metro appoints a dedicated Property Manager to keep you up to date with the status of your apartment, from the moment it is settled to when it is rented. Daily reports include information such as where enquiry is coming from, number of inspections and the number of applications.

Brisbane Office
Phone: 07 3224 9111
Level 28, 123 Eagle Street
Brisbane QLD 4000
Email: info@metroprop.com.au
Melbourne Office
Phone: 03 9804 5049
Level 4, 484 St Kilda Road
Melbourne VIC 3004
Adelaide Office
Phone: 08 8100 0900
Ground Floor
50 Hindmarsh Square
Adelaide SA 5000
Perth Office
Phone: 08 9321 5025
Level 2, 41 Colin Street
West Perth WA 6005